Billing Terms and Conditions

Billing Terms and Conditions

This Billing Terms and Conditions policy outlines how payments are processed and managed when you make a purchase from ELUNE.

Accepted Payment Methods

We accept secure payments through trusted payment providers, including:

  • Credit and Debit Cards (Visa, Mastercard, American Express)
  • Other payment methods available at checkout

All payments are processed securely, and we do not store your full payment details.

Payment Authorization

By placing an order, you confirm that:

  • You are authorized to use the selected payment method
  • The billing information provided is accurate and complete

Your payment method will be charged at the time of purchase.

Order Confirmation

After placing your order:

  • You will receive an order confirmation email
  • This email confirms that your order has been received and is being processed

If you do not receive confirmation, please contact us.

Pricing and Currency

  • All prices are displayed in the applicable currency based on your location
  • Prices may change at any time without prior notice
  • The final price charged will be the price shown at checkout

Taxes

  • Applicable sales taxes may be added at checkout depending on your location
  • For international orders, customs duties or import taxes may apply and are the responsibility of the customer

Billing Issues

If you experience any issues with your payment, such as:

  • Declined transactions
  • Incorrect charges
  • Duplicate payments

Please contact us immediately so we can resolve the issue.

Fraud Prevention

To protect our customers, we reserve the right to:

  • Review transactions for potential fraud
  • Request additional verification if necessary
  • Cancel orders suspected of unauthorized or fraudulent activity

Refunds

Refunds are processed in accordance with our Return & Refund Policy:

  • Issued to the original payment method
  • Processed after returned items are received and inspected
  • Typically completed within 5–10 business days

Contact Information

For billing-related questions or concerns, please contact us:

ELUNE
📧 Email: nahidekurt45@gmail.com
📞 Phone: +1 204 764 3398
📍 Address: 23 Pearl St, San Francisco, California 94103, United States

Your trust is important to us, and we are committed to ensuring secure and transparent transactions at all times.